Distance Selling Agreement
This Distance Selling Agreement applies to all purchases made through the official website of Giovane Gentile Albania. By placing an order online, the customer confirms that they have reviewed the product information, price, size, delivery conditions, payment method and applicable policies before completing the purchase.
Giovane Gentile Albania provides customers with the opportunity to browse and purchase menswear products online, including suits, shirts, jackets, trousers, accessories and other fashion items. Product details, images, prices, available sizes and delivery information are displayed on the website to help customers make an informed decision before placing an order.
The agreement between the customer and Giovane Gentile Albania is considered established once the order is submitted and accepted for processing. Order acceptance may depend on product availability, payment confirmation, correct customer information and delivery coverage. If any issue occurs with stock, payment or customer details, Giovane Gentile Albania may contact the customer before processing or shipping the order.
Customers have the right to request a return or withdrawal from a distance purchase within 14 calendar days from receiving the product, in accordance with applicable consumer protection principles for distance contracts. The item must be returned unused, unworn, unwashed, undamaged and with its original tags, labels and packaging. Albanian consumer protection law provides a 14-calendar-day withdrawal period for distance contracts.
Return shipping costs may be the responsibility of the customer unless the product received is incorrect, damaged or defective. Before sending any item back, the customer should contact Giovane Gentile Albania and follow the return instructions provided by our team. Items returned without prior communication or not meeting the required condition may not be accepted.
Giovane Gentile Albania is responsible for preparing and delivering the ordered products according to the information provided by the customer. The customer is responsible for providing accurate name, phone number, address, size selection and payment information. Incorrect or incomplete information may cause delivery delays, failed delivery or cancellation of the order.
By completing an online purchase, the customer confirms that they accept this Distance Selling Agreement, together with the Terms of Use, Privacy and Cookie Policy, Payment Methods, Delivery Conditions and Return and Exchange Policy published by Giovane Gentile Albania. This agreement is intended to ensure a clear, fair and transparent online shopping experience for both the customer and the brand.